Terms & Conditions – cv9 Online Casino and Sportsbook

You must be 21 years of age or older to create an account and use the cv9 platform. By registering, you warrant and represent that you are at least 21 years old. cv9 reserves the right to request proof of age at any time and to suspend or terminate accounts where the age requirement cannot be confirmed.

You agree to provide accurate, complete, and current information when registering an account. You must not use false names, fictitious identities, or another person's details. You are responsible for keeping your registration information up to date and for any consequences arising from inacc urate or outdated details.

Each individual may hold only one registered account on cv9. Opening or operating more than one account — whether under your own name or under fictitious or borrowed identities — is strictly prohibited. cv9 may close duplicate accounts, void associated bets and winnings, and withhold funds pending review.

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. cv9 will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure. You must notify cv9 immediately if you suspect unauthorised access to your account.

It is your responsibility to ensure that accessing and using cv9 is lawful in your jurisdiction. cv9 does not knowingly accept registrations from jurisdictions where online gaming is explicitly prohibited by law. If you access cv9 from a prohibited jurisdiction, your account may be suspended and funds may be withheld pending legal review.

cv9 accepts deposits and processes withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Available methods may vary and cv9 reserves the right to add or remove payment options at any time without prior notice.

The minimum deposit amount is ৳200. The minimum withdrawal amount is ৳500. Maximum deposit and withdrawal limits may apply and will be communicated within your account dashboard. cv9 reserves the right to adjust these limits at any time and may impose lower or higher limits on individual accounts at its discretion.

cv9 does not charge fees on deposits processed through any supported payment method. However, your bank, mobile financial service provider, or card issuer may apply their own transaction fees. cv9 has no control over and accepts no responsibility for charges applied by third-party payment providers.

Withdrawal requests are typically processed within 24 hours subject to completion of any applicable verification requirements. bKash and Nagad withdrawals are generally completed within a few hours of approval. Bank transfer withdrawals may take one to two business days depending on the receiving institution. cv9 reserves the right to delay withdrawal processing pending identity or source-of-funds verification.

Withdrawals will ordinarily be processed to the same payment method used for the most recent qualifying deposit. cv9 reserves the right to require additional verification if a withdrawal is requested to a method that differs from the deposit method, or where any discrepancy in account or payment details is identified.

An account is considered dormant if there has been no login activity for a period of 12 consecutive months. cv9 reserves the right to apply a monthly administrative fee of ৳100 to dormant account balances after this period. You will be notified by the contact details registered to your account before any such fee is applied.

All bonuses, free spins, cashback offers, and promotional credits offered by cv9 are subject to specific wagering requirements, minimum odds, time limits, and game restrictions that will be stated at the time of the offer. In the event of any conflict between a specific promotion's terms and these general Terms, the promotion-specific terms shall prevail.

Bonus funds and any winnings derived from bonus funds must be wagered a specified number of times before a withdrawal can be requested. The applicable wagering requirement will be stated clearly in the individual promotion terms. Bets placed on certain games may contribute at a reduced percentage towards wagering requirements; this will be stated in the promotion details.

Any attempt to abuse promotional offers — including but not limited to opening multiple accounts to claim multiple bonuses, placing offsetting bets to circumvent wagering requirements, or engaging in any form of coordinated or systematic bonus exploitation — will result in immediate account suspension, cancellation of all bonuses, and forfeiture of any winnings derived from such activity.

cv9 reserves the right to withdraw, amend, or cancel any promotional offer at any time and without prior notice. Where a promotion is cancelled after a player has already opted in, cv9 will use reasonable efforts to honour the terms applicable at the time of opt-in, but accepts no liability for any loss resulting from a promotional amendment or cancellation.

A bet or wager is not accepted until cv9 confirms it via an on-screen confirmation or a reference number. cv9 reserves the right to refuse, limit, or cancel any bet at its sole discretion, including but not limited to bets placed in error, bets placed after an event has commenced, and bets placed where a technical error has affected the displayed odds or game outcome.

cv9 reserves the right to void bets or game rounds where it is evident that an error has occurred in the display of odds, game settings, bonus amounts, or other material parameters. This includes errors caused by software bugs, human input errors, or third-party data feed failures. cv9 will not be liable for any loss arising from such errors.

In the event of a disconnection during a bet or game round, cv9's server records shall be the definitive record of the game state at the time of disconnection. cv9 will make reasonable efforts to complete interrupted game rounds based on server-side records, but accepts no liability for loss of funds resulting from disconnection caused by your internet service provider or device.

You must not use any software, tool, algorithm, or automated system to gain an unfair advantage over other players or over cv9. You must not engage in collusion with other players. You must not exploit software errors, game vulnerabilities, or loopholes. Any such activity will result in immediate account suspension and forfeiture of all related winnings.